Call Us Now: (336) 725-0411About Us
Liberty Lincoln Mercury has served Winston-Salem and the surrounding areas for over 30 years. We are a family owned and operated dealership. It is one of the few family owned single stores in Winson-Salem, North Carolina. Liberty is located on Peters Creek Parkway between the two I-40's. Our sales department is located in the new building, where we have been since October of 2002. This is a modern facility that offers a relaxing enviroment. The service deparment is still in our older building, which has been recently remodeled.
Being a smaller dealer, compared to the other franchises in Winston-Salem, affords us the ability to offer only the nicest pre-owned vehicles. We do not keep a lot of cars, so we are very picky about the ones we do keep. These days, dealers are always concerned about offering the best selection of vehicles. Selection is a funny thing. The way I look at it, it does not matter how many vehicles you have to choose from, it only matters if you have the vehicle the customer wants. That is why we offer the nicest lowest mileage vehicles in the area. I visit other dealerships on a regular basis, and believe that Liberty Lincoln Mercury offers the cleanest pre-owned selection of vehicles in the state. Now, selection on the new vehicle side is a little different. All new cars are going to be nice. That is why we strive to carry a good variety of these vehicles. We have the largest stock of new Lincoln and Mercurys in the area. We also study market trends to assure we have the colors and packages that our customers are looking for.
We rely heavily on repeat business and referals. That is why we believe in treating customers right and doing everything, within reason, to assure each customer's satisfaction. Dealerships are graded by their customer satisfaction scores. Liberty Lincoln Mercury is always among the top dealers for our customer satisfaction. Many people are also not aware that the Lincoln brand is among the highest in customer satisfaction and Mercury is ranked as the second most dependable brand among all other manufacturers!
Every dealer promises great service, but what does that mean? We believe that it means really getting to know our customers so that we can make informed reccomendations, and treating them like we would want to be treated if we were the customers. We do not want to sell you one vehicle. We want to sell you every vehicle you ever purchase. When you come back to Liberty Lincoln Mercury for service or for your next vehicle, we want you to feel at home. We consider our customers part of the family.